AI Phone Agent
Answers every call 24/7, takes bookings, quotes wait times, sends menus by SMS, never misses a Friday rush.
Open demo →A proposal for 32 Railway Ave
Fix the small leaks. Pour the profit back in.
Most local Chinese restaurants lose 10 to 15% of revenue to bottlenecks they cannot see, missed phone calls, food waste, over and understaffed shifts, and a website that does not convert. This suite shows what Yang's Place could look like with all of it handled in one place.
87%fewer missed calls
10%food cost recovered
4 hrsaved on rostering per week
Calls handled today
142 +38
91% answered, 13 bookings captured
Food cost % (this week)
28.4% -3.1
Target 30%, waste flagged on bok choy
Labour % of revenue
31.2% -1.8
Roster matched to forecast, Fri night fully covered
What the suite covers
Smart Inventory
Daily stock take in 4 minutes on a phone, auto reorder for jasmine rice, soy sauce, bok choy, waste captured live.
Open demo →Roster, Forecasted
Predicts covers per shift from weather, weekday and bookings, suggests the roster, exports the pay run.
Open demo →Online Menu & Orders
Replace the PDF menus with a fast, branded menu, accept takeaway orders direct, keep 100% of the margin.
Open demo →Reservations
Live floor plan, SMS confirmations, no-show deposits for Friday and Saturday nights.
Open demo →Website Refresh
Specific, low-effort changes to yangs.com.au that lift bookings, orders and search rankings.
See suggestions →ROI Calculator
Add up exactly what each manual task is costing in wages, then see what we hand back to you per month, year and over five years.
Open the calculator →Bottleneck #1, missed calls
An AI receptionist that never sleeps
Average Aussie restaurant misses 25, 30% of calls during service. Each missed call is a $35, $80 ticket walking to a competitor.
+13bookings today
0voicemails
4.9caller rating
M
Margaret, 0413 ••• 220
In call, 1:24
LIVE
Recent calls, today
| Time | Caller | Outcome | Value |
|---|---|---|---|
| 6:42 pm | Margaret D. | Booking, 4 ppl, 7:30 | $180 |
| 6:38 pm | +61 421 ••• 119 | Takeaway, Fried Rice + Dumplings | $42 |
| 6:31 pm | Steve K. | Booking, 2 ppl, 8:00 | $95 |
| 6:14 pm | +61 433 ••• 882 | Hours enquiry | , |
| 5:57 pm | Anna L. | Booking, 6 ppl, 7:45 | $280 |
What the agent can do
- Take bookings and write them straight into the floor plan
- Quote tonight's specials, Peking Duck pancakes, Salt & Pepper Squid
- Answer allergen and dietary questions from your real menu
- Read back hours, parking, BYO and licensed status
- SMS the dine-in or takeaway menu link on request
- Escalate to staff for anything it is unsure about
Bottleneck #2, food waste & over-ordering
Daily stock take in four minutes
Tap, count, done. The app learns your par levels and reorders for you when stock drops below threshold.
$412waste avoided this week
3auto reorders queued
28.4%food cost
Auto reorder, draft for tomorrow
| Item | Supplier | Qty | Cost |
|---|---|---|---|
| Jasmine rice 25kg | Asian Pantry Wholesale | 3 bags | $177.00 |
| Light soy sauce 5L | Asian Pantry Wholesale | 2 jugs | $48.00 |
| Duck whole | Ringwood Meats | 6 birds | $210.00 |
| Bok choy & choy sum | Yarra Fresh Produce | 3 trays | $36.00 |
Where the savings come from
- Spot wastage as it happens with a "throw out" button on each item
- Catch over-portioning, the Special Fried Rice is using 18% more egg than recipe
- Compare actual vs theoretical use, what the POS sold vs what you used
- Avoid weekend out-of-stocks, the system orders before you run out
- Replace the supplier WhatsApp scramble with one tap PO
Bottleneck #3, labour 25, 35% of revenue
Rostering that matches the forecast
The system predicts covers per shift from past sales, weather and confirmed bookings, then suggests the roster. You approve in two clicks.
31.2%labour ratio
+18covers forecast Fri
4 hrsaved building roster
Staff
Tue
Wed
Thu
Fri peak
Sat peak
Sun
L Lin, FOH lead
11:30, 15:00
,
17:00, 22:30
16:30, 23:30
16:30, 23:30
17:00, 22:00
M Mei, server
,
17:00, 22:00
17:00, 22:00
17:00, 23:30
17:00, 23:30
,
J Jiang, server
11:30, 15:00
11:30, 15:00
,
17:30, 23:30 AI
17:00, 23:30
17:00, 22:00
C Chef Yang, wok
11:00, 23:00
,
16:30, 23:00
16:00, 24:00
16:00, 24:00
16:30, 22:30
H Hao, kitchen
11:00, 15:00
16:30, 22:30
16:30, 22:30
16:00, 24:00
16:00, 24:00
,
Forecast covers
38
52
71
128 +18
142
94
AI suggestion
Forecast for Friday is 18 covers above last week. Suggesting Jiang starts at 5:30pm instead of 6:30pm. Approve to lock in.
Heads up
Mei has hit 38 hours by Saturday. One more shift would trigger overtime, suggest swapping Sun with Jiang.
Bottleneck #4, PDF menus and third party fees
A real online menu, direct orders
Customers eat with their eyes. A live, beautifully photographed menu lifts average order value and keeps you off 30% delivery commissions.
$0commission per order
+22%AOV vs PDF menu
3.1 minavg time to order
Bottleneck #5, walk-ins and no-shows
Reservations on a live floor plan
Drag a booking onto a table. SMS confirmation goes out automatically. Friday and Saturday nights protected by a small no-show deposit.
34/38seats booked tonight
2walk-ins waiting
0no-shows this week
T1, 2p
Mark, 7:00
Mark, 7:00
T2, 2p
K. Tran, 7:15
K. Tran, 7:15
T3, 4p
Margaret, 7:30
Margaret, 7:30
T4, 2p
open
open
T5, 4p
Hill x4, 6:45
Hill x4, 6:45
T6, 4p
Steve, 8:00
Steve, 8:00
T7, 6p
Anna x6, 7:45
Anna x6, 7:45
T8, 4p
open
open
Booth 1, 8p
Patel party, 7:00
Patel party, 7:00
T9, 2p
R. Lee, 8:15
R. Lee, 8:15
T10, 2p
open
open
Seated
Booked
Available
Tonight's bookings
| Time | Name | Pax | Source |
|---|---|---|---|
| 6:45 | Hill | 4 | Web |
| 7:00 | Patel party | 8 | AI Phone |
| 7:00 | Mark | 2 | Web |
| 7:15 | K. Tran | 2 | Walk-in |
| 7:30 | Margaret | 4 | AI Phone |
| 7:45 | Anna | 6 | AI Phone |
| 8:00 | Steve | 2 | AI Phone |
| 8:15 | R. Lee | 2 | Web |
Bottleneck #6, the website is doing 60% of the work it could
Quick wins for yangs.com.au
A short, prioritised list. Most of these are an afternoon's work each, none require a full rebuild.
High impact
Bring the menu onto the main site
Right now ordering and the menu live on a separate domain (yangsplace-online.com.au). Guests bounce when the brand suddenly changes. Embed a fast, navy and gold menu directly on yangs.com.au, the order link can still deep-link to your existing system.
Effort, 1, 2 days
High impact
"Book a table" button in the header
Right now there is no obvious booking CTA above the fold. Add a gold "Book a Table" button sticky in the top right on every page.
Effort, 1 hour
High impact
Hero photography of signature dishes
Replace the static hero with rotating photos of Peking Duck, Salt & Pepper Squid and the dining room. Food photos on the hero increase conversion 25 to 40%.
Effort, 1 photo shoot + half day
Med impact
Local SEO, Ringwood East
Add structured data (LocalBusiness, Restaurant, Menu), claim and complete the Google Business Profile, build a "Best Chinese in Ringwood East" page targeting the suburb.
Effort, 1, 2 days
Med impact
Reviews carousel on home page
Pull your top Google reviews onto the homepage in a clean strip. Social proof above the fold lifts booking conversion measurably.
Effort, half day
Med impact
Tell the Five-Star story
Chef Yang's pedigree at five-star hotels in China is a real differentiator and barely mentioned on the site. Build a short "Chef's Story" section, ideally with a photo, on the homepage.
Effort, half day
Quick win
Open Graph & favicon
Add a proper Open Graph image (gold logo on navy) so shares to Facebook and iMessage look intentional, and fix the missing favicon.
Effort, 30 minutes
Quick win
"Order Takeaway" alongside "Book"
Two CTAs in the header, one for bookings, one for takeaway. Right now both are buried.
Effort, 30 minutes
Quick win
Gift voucher landing page
Mother's Day, Father's Day, birthdays. A simple voucher page with a Stripe checkout pays for itself in one Christmas.
Effort, 1 day
The honest question
Did this make you feel we understand hospitality?
If yes, the next step is a 30 minute call with Jonathan from HEUS.PRO. We will look at Yang's Place actual bottlenecks together, what we would automate first, and what it costs. No deck, no pitch, just a working conversation, you walk away with a plan whether or not you sign up.
The real cost of doing it by hand
What is each manual task actually costing you?
Set your wage and the hours each task eats up today. The savings, monthly, yearly and over five years, update as you slide.
$0saved per month
$0saved per year
0hours back per week
If nothing changes
$0
per month, on these tasks alone
What you pay us
$0
flat monthly fee, all-in
Monthly labour cost on these tasks
Higher = more money walking out the doorWhere the savings come from
Share of monthly saving per automated taskTotal saved / mo
$0
Cumulative savings, next 12 months
What stays in the till instead of walking outFive-year impact, on these tasks alone
$0
That is enough for a refurb, a second site deposit, or a year-round paid manager. Every month you wait is one month of it gone.